Retail Banking

Indonesian banks' loan growth to hit 10% in 2017

Average lending rates are low compared to historical levels.

Vietnamese banks plagued by problem assets

The 2.6% NPL ratio reported in December was a grave understatement.

Is the worst finally over for Indonesian banks' NPL troubles?

NPL ratios will stabilise over the coming quarters.

Banks expect a 50bps decrease in core capital ratios when IFRS 9 takes effect in 2018

Banks plan to adjust loan pricing to reflect the upfront reduction in capital.

Citi's APAC retail banking head Gonzalo Luchetti talks of the bank's digital transformation

More than half of our Citi's Consumer Bank clients use digital channels.

Is China's banking sector prepared for a meltdown?

Rising risks plague China banks amidst slowing economy.

Japanese banks bolster operations in Amsterdam

The city's cheaper rents, moderate taxes attract MUFG and Mizuho.

Chinese banks urged to enhance risk-based pricing competencies

This is so they can benefit from interest rate liberalisation.

India lifts limits on cash withdrawals from banks and ATMs

That is after 4 months of imposing the restrictions.

Here's why banks' contact centres badly need an overhaul

Consumers rank contact centres last when it comes to bank interaction.